General terms and conditions of business validation

Our general terms and conditions of business shall apply exclusively as the content of the contract.
By placing an order, the purchaser is tacitly agreeing to these terms and conditions and waives the requirement for compliance with his own terms attached to the order or communicated by other means.

Delivery condition

Deliveries ex factory Bad Salzufen by UPS or carrier (we will select the most cost-effective shipping method for you).

Costs

The prices indicated in the catalogue will be valid until the publication of a new price-list, whereby the previous prices become invalid. All prices are exclusive of VAT.

Reservation of proprietary rights

The goods delivered remain the property of the vendor until complete payment has been received. The purchaser can sell the goods to third parties and transfer its claim, and is entitled to collection.

Warranty exclusions

We don't accept any guarantee for the goods we have delivered if they are subsequently refined by you and we will reject any complaints.

Complaint

Complaints about neutral and refined goods must be made in writing within 1 week. Any faults detected later shall not be acknowledged unless they are concealed faults which are discovered at a later date.

Compensation for damages

Damaged or incomplete consignments or packages must be reported to the carrier pomptely and the carrier must confirm the damage or missing quantities immediately.
We shall only meet claims for compensation if the consignments are covered by our transport insurance. On receipt of the confirmation of damage, reduced content or loss, we shall issue the purchaser with a credit note providing the transport insurance is providing compensation or compensation is to be obtained from a third party. The purchaser is responsible for asserting claims of any kind relating to transport for consignments for which we do not have transport insurance.

Manufacturing / Printing

We reserve the right to change product details and colours slightly for technical production reasons. The actual colour of the item may differ slightly from the catalogue pictures. We reserve the right to under or overdeliver by up to 5 % of the quantity ordered for special orders and jobs requiring advertising placement.

Terms of payment

Our payment terms are, within 10 days, 2 % discount, within 30 days net.
We reserve the right to deliver the goods on a c.o.d.-basis or against payment in advance less 3% discount to new customers. Deliveries to customers abroad will be carried out only against payment in advance less 3% discount.

If payment is not received in accordance with the terms of the contract, the purchaser goes into arrears without a reminder. Arrears occur no later than 30 days after receipt of the invoice or other demand for payment. Irrespective of the assertion of further claims for damage, we are entitled to charge reminder fees amounting to EUR 5.00 plus interest on arrears amounting to 5 % above the discount rate set by the German Bundesbank as at the due date. If the invoice amount is paid in multiple instalments, then the whole amount shall become due as soon as the purchaser goes into arrears on a single instalment. In the event of arrears, we have the right to refuse further deliveries. If the purchaser has multiple invoices open and the payment cannot clearly be assigned to a receivable, then we will set the payment off against the individual payments.

Place of jurisdiction

Place of jurisdiction is Lemgo. German law applies as agreed.